We appreciate your efforts to enjoy the R/C hobby sport and want to do everything we can to help you make it a life  long passion.  Effective as of August 1, 2015 we will replace any broken, worn or used item at 50% of the ‘current day’  retail price for as long as you own the item.  Return shipping charges apply (USPS Ground Advantage only).

 

To initiate a replacement request please:

• e-mail help@hot-racing.com 

• attach copy of this completed and signed form  (CLEAR pictures are acceptable) 

• copy of your original receipt of purchase  

• picture of the item to be replaced  

• mailing instructions will follow in a return email including your authorization number  

Restrictions:

 

• USA only

• if we no longer manufacture the item, it cannot be replaced. Visit www.hot­racing.com and find your part.  If it is not there, we have discontinued this item.

• only items purchased through authorized dealers are eligible

Important considerations:

• parts sent in for replacement are NOT returned.  Hot Racing is not responsible for shipping charges on items sent in for rebuy 

• Hot Racing has final say in replacement approval or denial 

• policy is subject to change at any time for any reason 

• processing time of up to 3 weeks should be expected 

• please note the difference between ‘retail’ and ‘sales’ pricing